When ordering this service, our staff will assist you and accompany you through all formalities at the terminal to ensure that your time at the airport is as comfortable as possible:

1. Accelerated processing of pre-flight and post-flight procedures in the general hall. Fast pre-flight security screening.
Personal escort.
Porter services.
Waiting for boarding in a comfortable Business Lounge.

Please also note that, depending on the time of order placement, an urgent rate may apply. The final price will be indicated before payment of the order.

Departure Procedure:

The passenger must arrive at the airport no later than 1 hour 30 minutes before the flight departure time.
At the terminal entrance, the passenger will be met by an airport staff member and a porter. The meeting point and time will be communicated in advance. The passenger should approach the staff member and identify themselves.
The staff member escorts the passenger to the check-in desk in the departure hall, where they assist with the necessary procedures on a priority basis and with baggage check-in.
The staff member accompanies the passenger through customs inspection, passport control, and pre-flight security screening, which are carried out in an expedited manner depending on airport congestion.
The passenger then proceeds to the comfortable Business Lounge to wait for boarding.
After the boarding call is announced, the staff member escorts the passenger to the boarding gate.

Arrival Procedure:

Upon exiting the jetbridge into the terminal, the passenger is met by an airport staff member holding a name sign. In the case of a remote aircraft parking stand, the passenger will be awaited at the terminal entrance. The passenger should approach the staff member and identify themselves.
The staff member accompanies the passenger through passport control and customs inspection in the general hall, which are carried out in an expedited manner depending on airport congestion.
After completing the necessary procedures, the passenger is escorted to the baggage claim area, and then to the terminal exit.

Additionally, porter services can be purchased upon prior request.

Business lounges

VIP services

Business lounges

VIP services