VIP Lounge

The VIP lounge is a separate room with a full range of services and a comfortable waiting area.

By purchasing access to the VIP lounge, passengers will be able to relax in comfortable conditions and also take advantage of a number of services:

1. Meeting and accompanying guests from and to the ship on individual transport.

2. Providing services for checking in passengers and their luggage in the VIP zone.

3. Comfortable seating area while waiting for boarding.

4. Free wireless Internet, newspapers, satellite TV.

5. Luggage packing.

Please notethat the services of the bar/restaurant in the VIP lounge are not included in the cost of ordering VIP service and are paid for by the client himself! To avoid conflict situations, the passenger must know that a VIP room has been reserved for him. Since when a passenger passes through the general hall, if the passage through the VIP lounge is ordered for him, the cost of the service is not reimbursed.

Please also note that depending on the time of order placement, an urgent tariff may apply. The final price will be indicated before payment for the order.

Departure procedure:

• The passenger must arrive at the airport no later than 1.5 hours before the flight departure time.

• When entering the VIP lounge, the passenger must provide his last name and flight number .

• Upon arrival at the VIP lounge, the passenger goes to the check-in counter, where he goes through the necessary procedure and checks in his luggage. The pre-flight inspection procedure also takes place in the VIP lounge. 

• Having checked in for the flight, the passenger is located in the VIP lounge, having the opportunity to take advantage of additional services.

• After the announcement of boarding for the flight, a VIP lounge employee accompanies the passenger to board his aircraft through a separate boarding gate, and in the case of a remote aircraft parking, he is delivered to the ramp on a separate transport for VIP passengers.

Arrival procedure:

• When exiting the aircraft, the passenger approaches the VIP lounge employee who greets the VIP -passengers with a “VIP” sign, states his last name and the direction from which he arrived. 

• After meeting all VIP passengers who arrived on the same flight, an employee accompanies them to the VIP -room for baggage claim. In case of remote parking of the aircraft, passengers are transported to the VIP lounge by separate transport.