VIP Lounge

The VIP lounge is a separate room with a full range of services and a comfortable waiting area.

By purchasing access to the VIP lounge, passengers will be able to relax in comfortable conditions and also take advantage of a number of services:

1. Meeting and accompanying guests from and to the ship on individual transport.

2. Check-in and baggage check-in without queues or waiting, as a priority. 

3. Assistance in completing pre-flight/post-flight procedures.

4. Waiting for boarding in a comfortable seating area.

5. Free wireless Internet, newspapers.

6. Light snacks, soft drinks, assorted tea/coffee, paid and free alcoholic drinks, snacks.

Please note that bar services are not included in the cost of service and are paid for by the passenger independently . 

Reservations must be made at least 24 hours prior to flight arrival or departure.

There is a separate driveway leading to the VIP room. In order to drive through the barrier to the entrance to the VIP room for private parking, you must indicate in advance the make and number of the car.

It is not allowed to bring or consume food or drinks, including alcoholic beverages, in the VIP room purchased outside the VIP lounge.

The provision of VIP lounge services does not exempt passengers from pre-flight inspection.

Departure procedure:

• The passenger must arrive at the airport no later than 1.5 hours before departure for international flights and no later than 1 hour before departure for domestic flights. Registration ends 40 minutes before departure.

• To enter the VIP lounge, the passenger must give his last name, flight number and present an identification document. Persons accompanying a passenger must state the name of the passenger they are escorting and the number of his flight. Persons accompanying the passenger are allowed into the VIP lounge no earlier than 2 hours before the expected departure time of the plane.

• The passenger independently enters the VIP lounge and goes to the check-in counter, where a VIP employee - the lounge will check in for the flight and handle luggage.

• If a passenger is flying on an international flight, he is invited to go through passport and customs control in the general hall, without waiting in line.

• After this, the passenger is located in a comfortable VIP lounge, having the opportunity to use additional services while waiting to board the flight.

• After boarding is announced flight, a VIP lounge employee accompanies the passenger to the boarding gate, and in the case of a remote aircraft parking, delivers the passenger to the ramp in a comfortable transport.

Arrival procedure:

• When exiting the terminal in the terminal, the passenger must approach the VIP lounge employee, who greets him with a “VIP” sign, and introduce himself. In case of a remote parking of the aircraft, the passenger will be waited at the ramp, after which he will be taken to the VIP lounge in comfortable transport.

• If the passenger has luggage, he will give the tags to the VIP lounge employee.  

• If a passenger arrived on an international flight, he or she independently undergoes post-flight procedures in the common room in an accelerated manner.

• The passenger, together with a VIP lounge employee and a porter, receives luggage, after which the passenger is escorted to the customs inspection area (for passengers arriving on an international flight).

• Then the passenger is escorted to the VIP room a hall where the passenger can use the range of available services while waiting for the persons meeting him, or before the car.

• The persons meeting the passenger must state the name of the passenger they are meeting and his flight number. Persons meeting the passenger are allowed into the VIP lounge 1 hour before the expected time of arrival of the aircraft. After entering the VIP lounge, greeters must go to the check-in desk and provide the name of the passenger they are meeting.